Frequently Asked Questions About Self Storage
Do you have surveillance?
Leeward Self Storage believes in
providing our customers with peace of mind. We have many
cameras both inside and outside the facility recording 24
hours a day for your added security. Our facility also has a
gate that can only be accessed by authorized users.
Can I buy boxes and other packing
products from Leeward Self Storage?
We offer a variety of packing
materials with everything from boxes to bubble wrap and
MORE. If you need a special order item that we do not have,
make every attempt to get it for you. We are determined to
provide you with the best customer service.
How far in advance can I book a
At least one month prior to your
move-in date. Although we understand that certain
circumstances (military deployment, moving, etc.) require
special attention and we will make every effort to
What is the difference between indoor
and outdoor units?
We offer 24 hour access to our outdoor
units. Our indoor units are limited to the hours of
operation as listed.
Mon – Fri 9am-6pm
What security do you offer?
Our facility is monitored consistently
and recorded 24 hours a day for your added security and
peace of mind. For any further questions, please contact the
Do you have moving carts available for
Our platform trucks and hand trucks
are available for your use (free of charge) during office
hours. If you find yourself renting a unit and need a push
cart, please let the staff know and they will be happy to
Do I get a lock when I rent a unit?
You can purchase a new lock from us.
We only offer the best quality chromed hardened steel locks
at a great price. These locks are available in our office.
All locks come with a lifetime warranty and two keys.
What are the payment terms?
All leases are month-to-month but we
also offer the flexibility of long-term leases. We also
offer AutoPay. We automatically charge your Mastercard®,
Visa®, or Discover® each month. Payments may also be made
using our keypad at the entrance available 24 hours a day.