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Frequently Asked Questions About Self Storage

Do you have surveillance?

Leeward Self Storage believes in providing our customers with peace of mind. We have many cameras both inside and outside the facility recording 24 hours a day for your added security. Our facility also has a gate that can only be accessed by authorized users.

Can I buy boxes and other packing products from Leeward Self Storage?

We offer a variety of packing materials with everything from boxes to bubble wrap and MORE. If you need a special order item that we do not have, make every attempt to get it for you. We are determined to provide you with the best customer service.

How far in advance can I book a reservation?

At least one month prior to your move-in date. Although we understand that certain circumstances (military deployment, moving, etc.) require special attention and we will make every effort to accommodate you.

What is the difference between indoor and outdoor units?

We offer 24 hour access to our outdoor units. Our indoor units are limited to the hours of operation as listed.

Mon – Fri 9am-6pm
Sat- 9am-5pm
Sun 9am-4pm
Closed Holidays

What security do you offer?

Our facility is monitored consistently and recorded 24 hours a day for your added security and peace of mind. For any further questions, please contact the facility manager.

Do you have moving carts available for use?

Our platform trucks and hand trucks are available for your use (free of charge) during office hours. If you find yourself renting a unit and need a push cart, please let the staff know and they will be happy to assist you.

Do I get a lock when I rent a unit?

You can purchase a new lock from us. We only offer the best quality chromed hardened steel locks at a great price. These locks are available in our office. All locks come with a lifetime warranty and two keys.

What are the payment terms?

All leases are month-to-month but we also offer the flexibility of long-term leases. We also offer AutoPay. We automatically charge your Mastercard®, Visa®, or Discover® each month. Payments may also be made using our keypad at the entrance available 24 hours a day.

 

 

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